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Clarity Before Technology

Strategy
Software
Data
AI

We help midsize companies make and execute smarter technology investments.

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THE CHALLENGE

Driving Business Value with Technology 

Business leaders commonly view technology with both optimism and caution. Determining which technologies to invest in, and where and when to apply them has long been the greatest challenge. Get it wrong, and you can be living with the consequences for a long time.

At Navor, we help leaders get it right by providing them with the end-to-end clarity necessary to make fully informed decisions. And the confidence that comes from rightsized solutions, executed with the proper change management to ensure maximum adoption and bottom-line impact.

Executive conversation focused on gaining clarity around technology choices, implementation, and long-term business impact
OUR APPROACH

The 4 Pillars of Disciplined Growth

Growth comes from clarity, making smart choices and whole-system thinking, not from more technology alone.

Clarity Over Uncertainty

We create the clarity necessary to inform high-stakes decisions. Without it, new initiatives can create unnecessary risk, waste, and missed opportunities.

Clarity Over Uncertainty

Make the Smart Bet

Not every new idea is worth pursuing. We help leaders make disciplined choices about where to invest, where not to, and why it matters.
Make the Smart Bet

Whole-System Thinking

We take a holistic view before building anything, ensuring solutions address the real issue without creating new problems.
Whole-System Thinking

Execute for Sustainable Impact

Our deep mid-market experience enables us to align scope, pace, and investment so progress is achievable, adopted, and sustained over time.
Execute for Sustainable Impact
OUR SERVICES

Accelerating growth through the prudent use of technology.

 

Abstract digital compass representing technology strategy and business alignment for growth and operational efficiency

Technology Strategy & Execution

Align technology to achieve business goals
Innovate for competitive advantage
Improve performance and efficiency
Reduce technical debt and waste
Abstract 3D modular software blocks symbolizing custom application development and system modernization services

Custom Software Development

Design & build new systems
Improve & extend existing systems
Product development
Application assessment
DevOps Consulting
Abstract glowing data stack representing data management, governance, data architecture, and business intelligence solutions

Data Management & Business Intelligence

Improved data accuracy & analysis
Data Architecture
Data Governance
Data warehouses and lakes
BI tool selection
Abstract AI network spheres illustrating artificial intelligence planning, data readiness, and enterprise integration strategy

AI Planning & Solutions

AI business planning
AI change management
AI transition readiness
Gen AI and Agentic AI
Retrieval augmented generation (RAG)
AI native development

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SUCCESS STORIES

Clarity. Execution. Impact.

GEN AI

Better, Faster Proposals

Client: Architectural and Engineering

Issue: Inability to efficiently develop profitable proposals using historical data.

Solution: Used ChatGPT LLM and RAG to efficiently search PDFs, emails and Word docs for like proposals, and compare the profitability of each finished project via ERP financial data.

Results: This enables the firm to efficiently develop more profitable proposals based on historical project data, resulting in an approximate 30% increase in revenue.
GEN AI

AI Powered Customer Support Chat App

Client: Transportation

Issue: An unsustainable high volume of customer support requests from drivers and partners, especially during peak periods were breaking the system.

Solution: Use LLM to understand driver and partner customer support needs. Implemented a RAG system Chatbot to perform semantic searches against the system database, providing instant, accurate, and context-aware responses.

Results: Reduced response time to seconds instead of minutes or hours. Customer support able to handle up to 50% more requests during peak periods without adding headcount.
Predictive AI

ML, Trip Duration Predictor

Client: Delivery Service

Issue: Inability to accurately predict delivery durations was resulting in customer frustration and triggering service level agreements penalties.

Solution: Implemented a machine learning solution that continuously learns from historical trip data and partner feedback to improve accuracy.

Results: Improved the accuracy of trip duration estimates by approximately 55%. Enhanced accuracy in driver availability helped operations optimize delivery planning. Increased company revenue by approximately 10% by enabling more deliveries per day.
Custom ML

AI Powered Lending Decision Automation

Client: Financial Services

Issue: The manual review of funding applications was time-consuming, leading to a slow decision-making process that limited business opportunities.

Solution: Developed an advanced machine learning (ML) lending model that automatically analyzes financial data from multiple sources to provide objective, data-driven company assessments, streamlining the underwriting decision-making process.

Results: Enabled faster, more transparent lending decisions and standardized evaluation across funding applications. Reduced underwriting decision time by approximately 50%.
Custom Development

Improving RFP Responses and Outcomes

Client: Healthcare Insurance

Issue: Responding to RFPs, the company’s main source of revenue, was inefficient, expensive and believed to be subpar, potentially costing them business.

Solution: Automated the process to rapidly identify and input relevant data and past responses housed in multiple different systems into the appropriate RFP format.

Results: Reduced response time by an estimated 35% and provided more time to focus on the quality of their response vs the manual process of collecting, organizing and inputting data.
Custom Development

Automating Sales-to-Production Process

Client: Promotional Apparel Manufacturer/Wholesaler

Issue: Rapid growth and lack of process automation were causing the company to routinely breach their product on-time delivery guarantee, resulting in a loss of profitability.

Solution: Developed a custom web portal to automate the sales-to-production process, which reduced manual input errors and inefficiencies, improved point-in-time transparency and enabled peak demand scalability.

Results: Late orders declined by over 60%, significantly reducing on-time delivery guarantee costs. Plus, the improved workflow automation enabled sales to focus more time on acquiring new clients and less babysitting orders, resulting in 10% new sales YoY.
Business Intelligence

Built Data Warehouse to Improve Decision Support

Client: Commercial Doors and Security

Issue: Recent acquisitions surfaced the need to create a single source of truth, improve data consistency and develop a scalability solution for generating timely, accurate reporting and business intelligence.

Solution: Designed and built an enterprise data warehouse with a focus on business intelligence reporting for sales, financials, product hierarchies, field operations and Marketing.

Results: Data consistency and accuracy increased by over 50%. The company was able to reduce manual intervention for ad-hoc reporting by 2X, while significantly improving their decision support capabilities.
Technology Strategy

New Business Strategy Drives Explosive Growth

Client: Digital Marketing Firm

Issue: Traditionally, the firm sold its services directly to marketing brand owners with little oversight from their IT groups. The firm’s largest account changed this by demanding that marketing technology be standardized across all brands on platforms the firm had little experience with, putting this important account immediately at risk.

Results: The strategy not only saved the firm’s largest client, it enabled substantial new growth. The firm underwent a transformation that led to launching new categories of strategic services, and new sales strategy targeting IT groups which generated YOY growth of more than 25% spanning a 10-year period.
WHO WE ARE

Experienced IT Executives

Established in 2009 (rebranded 2026), our team combines Kansas City based leadership and consultants, with a dedicated offshore team, allowing us to lead initiatives end-to-end or work as an integrated extension of your organization.

Karthik Iyer - Founder/CEO, Navor Consulting
Founder/CEO

Karthik Iyer

Karthik founded Navor Consulting in 2009 driven by the belief that his unique blend of life and career experience offers midsize companies a viable alternative to traditional technology consulting. His experience migrating to the U.S., entrepreneurialism and role as a partner in multiple founder-led companies, has taught him many valuable lessons regarding the challenges midsize companies face. This enables him to see the world through his clients’ eyes and in turn develop pragmatic solutions that deliver true bottom-line impact.

From a technology perspective, Karthik has over 20 years of experience in IT consulting, serving a wide range of industries and sizes of clients from emerging to Fortune 500 companies. He’s universally recognized as having deep expertise in IT strategy, data, custom software development, and various SaaS platforms. His key to delivering successful outcomes center around creating maximum clarity regarding the issues to be resolved, strategically minded solutions and executing for sustainable long-term impact.

Karthik earned a MS in Computer Science and Networking from the University of Missouri-Kansas City and BE in Electronics and Communication at University of Madras.

David Windhausen - Chief Strategy Officer
Chief Strategy Officer

David Windhausen

With over 30 years of experience as a C-Level executive and technology strategist, David leads the company’s technology consulting and strategy practices. His unique background in technology and innovation has been foundational in establishing business transformation and go-to-market strategies for new products and services, driving the continued digital evolution of the organizations he has championed. His leadership has fostered the strategic growth of organizations from start-up to a run rate of over $300mm in annual revenues; achieving YoY growth of greater than 25% with valuations of over $1 billion.

David has been the recipient of many awards throughout his career and was named a PM360 Elite Innovator in 2015, and a Top 10 MM&M Innovation Catalyst in 2019.  Most recently, David served as the Partner and Chief Technology Officer at EVERSANA Lifesciences, a pharmaceutical contract commercialization service provider, and as President of the company’s digital transformation consulting division, EVERSANA B2D.

Dave earned his BS in Computer Science from William Jewell College and Executive MBA from Rockhurst University. 

Bob Tharp - Vice President, Consulting
Vice President, Consulting

Bob Tharp

Bob possesses over 30 years of experience in management and IT consulting, with an emphasis on helping clients diagnose and develop strategies that resolve the root causes stunting their growth. Looking beyond the obvious, and here and now, he’s able to quickly identify opportunities that deliver both rapid ROI and transformational change resulting in long-term success.

Prior to joining Navor, Bob served as the Director of Business Development at G.A Sullivan, one of four Microsoft super regional partners in the country and in sales leadership roles for StrategicOne, a marketing analytics and automation firm, RSM’s Western Region’s Management Consulting group and Trabon Solutions, an IT consulting firm, specializing in custom software development, data solutions and IT strategy. This experience has taught him the value of challenging conventional thought, acting with speed and purpose, and tightly aligning Sales, Marketing and Operations to maximize revenue.

Bob earned a BS in Business Marketing from Kansas State University.

Contact Us

Navor Consulting

5440 West 110th Street
Suite 300
Overland Park, KS 66211

Phone

+1 913-38NAVOR (386-2867)